Technical Process Documentation Writer

Posted: 12/08/2019

AdminaHealth is currently looking for a Technical Process Documentation Writer who is seeking to be part of a high-energy, fast growing, world-class team.

AdminaHealth Company Culture:

  • A close-knit team committed to the rapid growth of AdminaHealth’s services and client base
  • Focus on trust, integrity, courtesy, and collegiality
  • Leadership is committed to ensuring each team member has the resources, knowledge, and support to succeed individually and as a member of the team
  • Opportunity to work closely with, and learn from, highly experienced software developers who have successfully scaled SaaS solutions to multi-billion-dollar company levels
  • Fast paced, hard-working, innovative, and resourceful work climate
  • Walking distance from train station

What You’ll Do:

  • Lead in the technical documentation of processes and procedures
  • Work with internal teams to obtain an in-depth understanding of the AdminaHealth Platform
  • Use your technical skills and knowledge to produce high-quality documentation that is appropriate for its intended audience
  • Write user friendly online help and developer guides
  • Create user guides and manuals
  • Create and maintain the information library
  • Take an active role in protecting our connection culture built on trust and integrity as we grow rapidly
  • Have fun!

Required Experience & Qualifications:

  • Bachelor’s degree in Computer Science, Engineering, or related field
  • Demonstrated working knowledge and experience with technical documentation
  • Familiarity with software development and the SDLC
  • Ability to understand complex technical concepts and make them easily understand through text and graphics
  • Flexibility and adaptability to work on multiple tasks with changing priorities
  • Ability to meet deadlines
  • Must be very detailed oriented
  • Excellent English
  • Working knowledge of Microsoft Office
  • Ability to work independently
  • Team player, providing support as needed to other areas of the business
  • Education and work experience: show us your passion and what you can do!

Preferred Skill and Experience:

  • Health and Benefits Experience
  • Insurance Industry Experience
  • DreamtSoft, SalesForce, ServiceNow, Mendix, Outsystem, and/or Pega Development and/or implementation Experience

Compensation, Perks, & Benefits:

  • Competitive Compensation
  • Free Healthy Snacks, Office Meals, and Refreshments
  • Fun Work Environment

Travel: this position may require minimal travel (20% or less) ongoing but will require several week-long trips initially while learning our systems and platform.

Affirmative Action / Equal Opportunity Employer: AdminaHealth does not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where AdminaHealth does business.

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

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Last Updated: January 8th 2020