Full Time Store Manager
Storage Asset Management is a property management and consulting company that specializes in self-storage. With over 70 years of executive industry experience, SAM employs an incredible team of employees on every level, encompassing district managers, marketing professionals, accountants, store managers, and assistant managers. They are self-storage experts and are trained and experienced in sales, customer service, property maintenance, and marketing. Storage Asset Management is proud to have over 900 employees at the store, regional and corporate office level.
SAM was voted Central Penn Business Journal’s Best Places to work in PA 2020, 2021 and 2022!
This is an excellent opportunity for those with prior retail, sales, and/or management experience! Candidates may need to travel to other surrounding locations for training or store coverage.
As a Store Manager you will manage the day-to-day operations of the self-storage facility by:
Handle all customer inquiries or problems in a timely, courteous manner
Implement, follow, and enforce any procedures set forth in the Operations Policy & Procedure Manual and any other memo or instruction given to you by the SAM Corporate Team
Conduct routine (daily) inspections/audits, i.e., locks, gates, etc.
Sales of store merchandise as well as storage rentals
Take potential leads on a tour of facility
Timely collections of rent, deposits and assessed fees
Responsible for accurate accounting records, petty cash funds and company credit cards (receipts required for all transactions)
Making past due calls to delinquent accounts
Housekeeping/cleaning (Be sure all units are clean prior to rental and maintain clean office, restrooms, drive aisles, and hallways)
Marketing your facility according to guidelines requested by home office or District Manager
Maintain physical property appearance, i.e., lawn care, snow removal, landscaping, mopping, changing light bulbs, trash removal, etc.
Handle all emergency procedures, i.e., fire, criminal activity, accidents, natural disasters, etc.
Participation in training programs, conferences, etc.
Responsible for training assistant manager(s) on policies, procedures, operations, etc.
Strongly encouraged to be active in your local professional associations & community functions
Security and safety of all areas of the property
Assist with inventory of contents of units when necessary
Record your daily arrival and departure via UKG for payroll purposes
Must have a valid Driver’s License and reliable transportation to make bank deposits, conduct marketing, and run errands.
Other responsibilities as assigned
Store Managers are our customers self-storage solution experts that enhances their storage experience. We offer top quality merchandise such as boxes, locks, tape, and other moving supplies for our customers to purchase.
Store Managers play a critical role in expanding and generating sales leads. We encourage our Store Managers to recommend and implement marketing strategies based on competitor information, and seasonal trends. As a Store Manager you will also connect with the local community by attending local events!
Benefits of the position:
Storage Asset Management understands the value of time off and work hard to provide our employees with work-life balance. Which means *no late nights, major holidays off*, and a great work schedule!
Storage Asset Management offers an array of benefits for full time employees as well which include:
Competitive pay and benefits, including bonus program, paid maternity and paternity leave, healthcare and 401(k) plan
Short Term & Long-Term Disability insurance
Opportunity for advancement with a stable, and growing company
Training and development
You will get to build a loyal customer base by creating rewarding customer experiences and exceeding customer expectations
Exceptional customer service skills a must
Open availability including weekends is needed
Ability to perform light maintenance and overall property upkeep
Management experience in leasing, retail, or operation environment
Previous experience in sales or marketing with a proven ability to generate business and close leads
Effective verbal and written communication skills
Must be energetic and open to new ideas and direction changes
A High School diploma /GED equivalent. College education a plus
Must be able to stand for several hours at a time and lift 25 lbs.
Valid driver’s license with access to reliable transportation
Completion of pre-employment background screening
Previous experience in storage management a plus!
SAM is taking extra precautions in accordance with federal, state and local guidelines to ensure a safe and healthy work environment for our employees.
“SAM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law. To request reasonable accommodation, please contact us at 717-779-0044 and ask for a Human Resources or Recruiting representative.”
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Paid time off
Weekly day range:
Monday to Friday
Weekends as needed
Driver's License (Required)
Day Shift (Required)